Effective Date: 12-19-24

Introduction

Welcome to the Integrat Trauma-Informed Network (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This privacy policy explains how we collect, use, and safeguard your information when you use our website and mobile app.

By accessing or using our services, you agree to this privacy policy. If you do not agree, please discontinue use of our services.

Information We Collect

1. Information You Provide

We collect information directly from you when you:

Sign up for an account (e.g., name, email address, phone number).
Complete forms, surveys, or assessments.
Participate in classes, programs, or community forums.

2. Automatically Collected Information

When you use our website or app, we may automatically collect:

Device and usage information (e.g., IP address, browser type, app usage, and operating system).
App-specific data, such as device identifiers, crash reports, and performance metrics.
Location data, but only if you have given explicit consent via your app’s permissions.
Cookies and tracking technologies to enhance functionality and user experience.

3. Payment Information

When you make a purchase, our secure payment processor collects your payment details. We do not store credit card or payment information on our servers.

4. Health-Related Information

Any health-related details shared with us (e.g., through questionnaires or during programs) remain private and are used only to enhance your experience or tailor services to your needs.

How We Use Your Information

We use your information to:

Provide and improve our services, including personalized recommendations.
Facilitate communication, such as sending updates, reminders, or customer service messages.
Process transactions and manage your account.
Analyze site and app performance to enhance user experience.
Enable app features, like location-based services (if applicable).
Meet legal obligations or enforce our Terms of Service.

We may anonymize and aggregate data for research or educational purposes. These insights help us grow and support the trauma-informed community, but they are non-identifiable and cannot be traced back to you.

How We Share Your Information

We respect your privacy and do not sell personal data. However, we may share your information in the following situations:

With trusted service providers: For services such as IT support, payment processing, or email delivery.
For legal reasons: To comply with regulations, respond to legal requests, or protect the rights and safety of our users.
With your consent: If you agree to share your information for a specific purpose, such as connecting with a partner organization.

Third-party providers are contractually required to keep your data secure and use it only for the agreed services.

App-Specific Features

Permissions

Our app may request the following permissions to enhance your experience:

Location Data: To offer location-based services.
Camera and Media Access: For uploading materials (e.g., profile pictures or attachments for forms).
You will receive prompts to grant or deny these permissions when using the app, and you can adjust permissions at any time within your device settings.

Push Notifications

We may send push notifications to keep you informed about updates, class reminders, or community messages. You can opt-in or opt-out of these notifications via the app settings or your device preferences.

Third-Party Services

Our app uses third-party services (e.g., analytics tools, payment gateways, or cloud storage providers). These services help us improve app performance and enhance your experience. Any data shared with third parties is limited to what is necessary for their specific function, and they are required to comply with confidentiality agreements and security measures.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access and correction: Request access to your data and update inaccurate or incomplete information.
Delete your data: Ask us to delete your personal information, subject to legal obligations.
Restrict processing: Limit how we use your data in certain circumstances.
Data portability: Request a copy of your data in a usable format.
Opt-out: Decline promotional emails, push notifications, or targeted advertising by contacting us or using the links/settings provided.
Withdraw consent: If you previously agreed to data collection, you may withdraw consent at any time.

To exercise your rights, contact us at [Insert Email Address].

We will respond to your request within [timeframe] and comply as required under applicable laws, such as GDPR or CCPA.

How We Protect Your Information

We implement industry-standard measures to protect your personal data from unauthorized access, misuse, or disclosure, including:

Encrypted communication between your device and our servers.
Secure data storage with restricted access.
Firewall protection and regular vulnerability assessments.
While we work hard to secure your data, no system is 100% immune from risk. Please use our services responsibly.
Video Recordings: We understand that not everyone can attend our sessions live, so we want to assure you that all educational portions will be recorded and made available for 24 hours for those who cannot join us. Please note that the discussion segments will not be recorded, ensuring a supportive space for open conversation. Thank you for your understanding!

Cookie Policy

We use cookies to:

Remember preferences and enhance user experience.
Analyze website traffic and app performance.
Deliver relevant content or marketing materials.

You can control cookie use via your browser or device settings. Note that disabling cookies may impact functionality.

App Store Compliance

Our app complies with the privacy requirements of app stores, including Apple’s App Store and Google Play Store. We ensure that all app permissions align with their policies, and you will be informed of any data collection through disclaimers during download or setup.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, services, or applicable regulations. Updates will be posted here, and significant changes will be communicated via email, app notifications, or website alerts. The “Effective Date” at the top of this page will indicate the most recent update.

Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please reach out to us via:

Email: integratenetwork@gmail.com

We value your trust and are here to help safeguard your privacy.

By using our website and app, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting the Integrat Trauma-Informed Network.